Your personal data matters to us. This Privacy Policy explains exactly what information jilicrown collects, how we use it, and the rights you hold as a player based in the Philippines. We keep things straightforward so you always know where you stand.
Last updated: 2025
When you register an account on jilicrown, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information necessary to process deposits and withdrawals, such as your preferred payment method and transaction history. During identity verification, you may be asked to submit a government-issued ID to confirm your eligibility to play. As you use the platform, we automatically gather technical data including your device type, browser, IP address, and session activity to keep your account secure and improve platform performance. We only collect information that is genuinely necessary for operating your account, processing transactions, and meeting our legal obligations under Philippine law.
The personal data we collect is used primarily to create and manage your player account, verify your identity, and process financial transactions in Philippine pesos (PHP). We use your contact details to send account-related communications such as transaction confirmations, security alerts, and updates to our platform policies. Technical data helps us detect suspicious activity, prevent fraud, and maintain the integrity of the platform for all Filipino players. Where you have opted in, we may use your contact information to send promotional offers — you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
jilicrown does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for those specific functions. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy regulations. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by law, court order, or to protect the rights and safety of our players and the platform. Any data sharing is conducted on a need-to-know basis with strict confidentiality obligations in place.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security practices are reviewed regularly to keep pace with evolving threats and to maintain the trust of our Filipino player community. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and business obligations. Transaction records and identity verification documents may be kept for a minimum period as required under Philippine financial regulations and anti-money laundering rules. When your data is no longer needed for the purposes for which it was collected, we securely delete or anonymise it in line with our internal data retention schedule. If you request account closure, we will process the deletion of your personal data subject to any outstanding legal or regulatory retention requirements. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by jilicrown. These rights include the right to be informed about how your data is used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided on this page.
jilicrown uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with our site. Essential cookies are required for core platform functionality such as maintaining your login session and processing transactions securely. Analytics cookies help us understand which features are most useful to Filipino players so we can continue improving the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party advertisers.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account. The date of the most recent update is displayed at the top of this page so you can easily identify when changes were last made. Continued use of the platform after any updates have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Quick answers for Filipino players about data and account privacy on jilicrown
No. jilicrown does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only to the extent strictly necessary. All such partners are bound by confidentiality obligations and Philippine data privacy requirements. Your information will never be used to build advertising profiles or sold to data brokers.
You can review and update most of your personal details directly through your account settings after logging in. If you need to correct information that cannot be changed through the platform interface — such as your registered name or date of birth — please contact our support team and we will assist you promptly. Under the Philippine Data Privacy Act, you have the right to request a copy of all personal data we hold about you. We aim to respond to all data access requests within a reasonable timeframe in accordance with our legal obligations.
When you close your account, we begin the process of deleting or anonymising your personal data in line with our data retention schedule. However, certain records — such as transaction history and identity verification documents — may be retained for a minimum period as required by Philippine financial regulations and anti-money laundering rules. Once the mandatory retention period has passed, your data will be securely and permanently deleted. If you have questions about what data is retained after account closure, our support team can provide specific details for your account.
You can withdraw your consent to receive promotional communications at any time through your account notification settings. Once you opt out, we will stop sending marketing messages to your registered contact details. Please note that opting out of promotional communications does not affect essential account notifications such as transaction confirmations and security alerts, which are required for the safe operation of your account. If you have difficulty updating your preferences, contact our support team and we will process your opt-out request directly.
If you have concerns about how your personal information is handled, our FAQ page covers the most common questions. You can also reach our support team directly — we're here to help every Filipino player feel confident and secure on the platform.